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Alliance Partners with Cost Technology to Offer
Vendor Performance Management Services
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Activity-based solution expected to provide cost accountability and transparency best practice services for VR agencies. Lacey, WA (January 6, 2010) – Alliance Enterprises announces a new business partnership and new options for state agencies who provide vocational rehabilitation services. Alliance has acquired distribution rights for MyABCM, one of the world’s premier activity-based costing software solutions. MyABCM is an international software supplier with more than 15 years of experience and almost 600 customers across all industries (manufacturing, services and public sector). With the nation’s focus on jobs creation, Alliance’s state vocational rehabilitation customers are looking for established best practices to meet requirements for cost accountability and transparency as mandated by ARRA and the use of stimulus funds. Activity-based costing is internationally recognized as a best practice by organizations looking to improve process efficiency and lower costs. Alliance recently completed integration of the MyABCM solution with the company’s AWARE VR Case Management software. Alliance is currently working with leading management consultants to offer a total solution targeting Vendor Performance Management and Profitability Analysis. Luiz Viotti, Partner at PriceWaterhouseCoopers, commented, "MyABCM clearly distinguishes in the cost management arena from the other vendors due to its focus on its global presence enabling constant access to the best practices in distinct industries and to its flexibility in building long-term relationships with consulting firms.” Mauricio Boggia of Deloitte Consulting commented, "MyABCM is a powerful solution to implement ABC models, able to process a huge quantity of information in a matter of seconds. It's an intuitive and easy to use software which at the same time allows total integration with other analytic tools, such as Excel.” |
Alliance Enterprises
Expands Leadership Team to Include Senior Applications Services
Director
November 2009
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Alliance Enterprises, responding to the growing demand for its AWARE® vocational rehabilitation case management software, announced the hiring of Gary Penley as the Company’s Director of Application Services. As a member of Alliance’s Leadership Team, Gary has responsibility for all customer service engagements including implementation of new systems, support of existing systems, training, and overall client satisfaction. Gary brings over twenty years experience in deploying and supporting enterprise systems to state government clients, having deployed over 100 mission-critical IT solutions. With the passing of the ARRA Stimulus Act and the nation’s focus on jobs creation and economic recovery, the demand for Alliance’s AWARE case management software and services has surged. Alliance CEO, Chris M. Pieper, commented, “Gary has a strong background managing concurrent service engagements and he brings a passion for customer satisfaction that fits well within Alliance.” Alliance Board member and Executive VP, Lisa Gifford commented, “The search for an executive to oversee our AWARE customer engagements was a unique and special process. As Alliance’s chief customer advocate, it was imperative that we find an individual rich in experience AND a leader that was passionate about helping people with disabilities. Gary is a great find and he will be an asset as we continue our mission of building great software while serving a socially responsible cause.” |
Colorado DVR becomes the 22nd state agency to implement AWARE®.
Lacey, WA (September 28, 2009) – Alliance Enterprises announces that Colorado’s Department of Human Services, Division of Vocational Rehabilitation (DVR), has selected AWARE® as their new case management system. Colorado DVR is the third state agency to select Alliance‘s AWARE software in recent months joining California’s DOR contract award in May and Missouri’s DVR contract award in July.
The Colorado DVR selection is part of the agency’s plan to improve efficiency, increase transparency and accountability, and ultimately create more jobs for individuals with disabilities across Colorado. The project is a direct outcome of the ARRA Stimulus Act and the nation’s focus on jobs creation and economic recovery. Nancy Smith, Director of Colorado’s Division of Vocational Rehabilitation, stated, “I am so excited that our staff will have a tool that will make them more efficient and effective at serving our customers. Thanks to the ARRA funds, Coloradoans with disabilities will be able to find the right job in less time with even better success than before."
Colorado DVR expects to gain new efficiencies as AWARE will replace three different legacy systems. Significant ROI is expected as agency leaders reengineer outdated business practices and utilize the AWARE software to reflect and reinforce the state’s streamlined processes. Chris M. Pieper, Alliance’s CEO, noted, “A key part of the AWARE value proposition is the opportunity for our customers to leverage the best practices and knowledge that is shared among our existing customer base. The Alliance User Group is very open to sharing experiences and is eager to help new agencies get the most from their AWARE investment. Colorado DVR will be a welcomed addition to our growing family of VR professionals.”
Alliance
Celebrates 28th Birthday with Plans for Substantial
Growth
September 2009
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Stimulus funds have created a surge in demand for Alliance’s vocational rehabilitation case management software. Lacey, WA (September 4, 2009) - Alliance Enterprises, Inc., a software solutions company, celebrated its 28th birthday last month with cake and big plans for growth. Alliance has been awarded contracts with California, Missouri, and Colorado state agencies which help people with disabilities find jobs. These agencies are using stimulus funds to improve their infrastructure and have selected Alliance's comprehensive case management system. As a result of the ARRA funding for state projects, Alliance expects to grow its staff by 30 to 40% in the next six to nine months. Alliance is recruiting in all areas including software development, project management and business process analysis.
Lisa Gifford, Executive VP for Application Services and Business Development commented, "We are excited to assist more agencies to lower costs and become more efficient with a new case management system. The stimulus funds will allow us to continue our mission to provide 'software for people who help people.'"
In addition to hiring experienced individuals to assist with these projects, the Company recently launched a program that works with local universities and colleges to identify and hire recent graduates. With Alliance's Grads to Careers program, the Company partners qualified graduates with experienced staff. Lee Cousineau, Alliance Board Member, remarked, "The program combines the knowledge of an experienced staff member and the energetic perspective of a recent graduate. This allows Alliance to serve more customers while maintaining the high quality customer service our agencies rely on." |
Alliance founders Rick Gifford and Betsy Cousineau 28 years ago promoting their Market Computing software that worked on the Apple IIe and the Radio Shack TRS model 80. Rick is Alliance’s Chief Technology Officer and Betsy oversees all Alliance’s technical and release documentation.
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Alliance
Welcomes the State of Missouri as its Newest Customer
August 2009
Alliance Enterprises is pleased to announce the Missouri Department of Elementary and Secondary Education, Vocational Rehabilitation Division (DESE) has selected AWARE as their new case management system.
Missouri DESE has become the 22nd state agency to
award Alliance with a contract. The
AWARE
case management system will assist Missouri DESE in
their continued efforts to provide employment and training services
to Missouri residents with disabilities.
The implementation project began late in July 2009.
The Implementation Services team at Alliance Enterprises has been working with California Department of Rehabilitation (DOR) staff to plan the implementation of AWARE VR.
California DOR administers the largest vocational rehabilitation program in the country, providing services and advocacy resulting in employment, independent living and equality for individuals with disabilities. Alliance is pleased to provide AWARE VR, a complete case management tool that supports their guiding principle of delivering effective VR services in an efficient, caring, professional, and prompt manner. Once the implementation process is completed, California DOR will add almost 2,000 users to the AWARE Community.
Third
Quarter Alliance "Keeper" Awards
August 2009
| Alliance Enterprises congratulates Doug Jenkins and
Catrina Frost, Third Quarter recipients of the Keeper Award.
Keeper Awards are passed from one department to another, to staff
members who have gone above and beyond to help another department in
various projects. The IT Department passed its award (previously received by Kevin Spurgin) to Doug Jenkins, Customer Support Specialist, for the "can do" attitude he always displays when his assistance is requested. Specifically, Doug was instrumental in rapidly gathering information needed to analyze and resolve top priority customer service issues outside of his own responsibilities. The Administrative Services Department was happy to pass its award (previously received by Tina Wilbur) to Catrina Frost, who works in the Implementation Services Department, for her consistent and enthusiastic back up support and happy assistance with any special events. A special thanks from all of us at Alliance to both Doug and Catrina for continuing the culture of customer service within our office. To rephrase an old adage, at Alliance, we believe that customer service starts at home. |
Doug Jenkins
Catrina Frost |
Congratulations to
Shoshanah Bain on Reaching Ten Years with Alliance
April 2009
| Alliance Enterprises would like to congratulate
Shoshanah Bain for ten years of service. Shoshanah began her
career with Alliance in 1998 as a Development Specialist dedicated to
the development and customization of the AWARE VR Case Management
System.
Observing her “Always” positive attitude and her willingness to do “Whatever” it takes Shoshanah was promoted in January of 2009 to IT Architect and is currently in that role today. Shoshanah underscores the true meaning of professionalism and outstanding service to Alliance's customers. Shoshanah knows the meaning of “Team Work” and can be seen in the office after hours and weekends as she is always the first one to lend a hand on special projects. Shoshanah's presence and leadership in the Engineering Department has proven to be very beneficial to all of the Alliance staff during her tenure. Her enthusiasm, commitment, and positive attitude are what make her an exemplary employee! |
Chris M. Pieper, Shoshanah Bain,
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Alliance Enterprises and SAS
confirmed as featured speakers at Washington IPMA
Professional Development Seminar
March 2009
Presentation: Aligning IT Resources with Organizational
Strategies
When: March 18, 2009 - 8:30am
Where: Saint Martin's University, Olympia, WA
Registration is free. Space is limited.
Registration is required.
Chris M. Pieper, Alliance CEO, and Gary Cokins,
SAS, will be featured speakers at
the “Aligning IT Resources with Organizational Strategies” Professional
Development Seminar, sponsored by the Washington IPMA, at Saint Martin’s
University in Olympia, WA on March 18, 2009.
The seminar is intended for CIO’s, IT managers, business managers and program
managers who want to learn about performance metrics, strategy execution,
activity based cost management, and other proven management methods that help
organizations streamline cost and improve their operational effectiveness and
productivity through alignment of IT resources with organization’s strategies.
Gary Cokins, a leading practitioner and author, will go in-depth about the
concepts, benefits and lessons learned in implementing Performance Management in
government.
Chris M. Pieper, a chief executive with over 20 years experience implementing cost management and performance metrics, will help bridge the big picture lessons from Gary’s presentation with tactical strategies, real world examples and more “lessons learned.” He will help you start applying these methods.
For more information about this seminar visit:
http://www.ipma-wa.com/prodev/2009/20090318_aligning_it.htm
Alliance Enterprises Announces New Chief
Executive
January 2009
 Chris M. Pieper
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Chris M. Pieper joined Alliance Enterprises as the
company's Chief Executive in January 2009. Prior to
assuming full time responsibilities as CEO, Mr. Pieper had
served as an executive advisor to Alliance Enterprise's
Board of Directors. Mr. Pieper's experience includes 18+
years as a Chief Executive of technology based software
companies and is recognized internationally as a thought
leader in cost management, process optimization, and
performance management.
Prior joining Alliance Enterprises, Mr. Pieper was the founder and Chief Executive Officer of C-Speak Partners, a North Carolina based consulting firm specializing in senior executive coaching for growth oriented technology startups. Mr. Pieper's history includes senior executive roles with FormRouter, a North Carolina based firm specializing is Software-as-a-Service, electronic forms and data collection, ABC Technologies, Inc., a Portland Oregon-based software firm specializing in Activity-Based Costing and Performance Management (ABC/M) and BetterManagement.com, a leading Performance Management Internet portal. ABC Technologies, an Inc 500 company, and BetterManagment.com were acquired by SAS Institute Inc. in April 2002, were Mr. Pieper served as the Executive Vice President of SAS’s Performance Management Division. As part of the transition Lisa Gifford, Alliance Enterprises current CEO, will assume responsibilities for the companies Application Services Division. As an expert in Agile methods for business process reengineering, work flow optimization, and system implementation, Ms. Gifford has overseen the successful implementation of over 100 system development projects in 20 states and trained more than 5,000 public sector employees. In addition to her role as Executive Vice President, Ms. Gifford also serves as a member of the company's Board of Directors. |
Art Warren joins Alliance Enterprises as the Director of Sales, with a broad range of sales and sales management experience at other technology companies, including SAS Institute, where he served as a District Sales Manager for State and Local Government, and ABC Technologies, a Portland Oregon-based software firm specializing in Activity-Based Costing and Performance Management (ABC/M) where he managed sales teams that achieved double digit sales growth for Service Industries and for Public Sector before being promoted to Vice President of US Sales.
Alliance Enterprises has announced that it has received notice from the State of California of its Intent to Award a contract for the California Department of Rehabilitation (DOR) Electronic Records System (ERS) to Alliance Enterprises. This statement of intent is the result of Alliance Enterprises having achieved the highest score in a competitive procurement process for the 2-year contract.
About Alliance - Alliance was founded in 1981 and has provided software solutions to state, county and city agencies, in twenty states, for development projects encompassing case management, drug and alcohol rehabilitation, accounting, grants management, automated tax payment, transportation construction management and traffic engineering.
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