AWARE

Upgrade, Maintenance and Support Program

Alliance’s national Upgrade, Maintenance and Support program demonstrates the Company’s business philosophy:

Through collaboration comes efficiency and cost savings.

The services of the AWARE Upgrade, Maintenance and Support program includes new releases, which ensure that the system is current with federal reporting requirements, error correction, user-requested enhancements, and system support.

Alliance offers the Upgrade, Maintenance and Support program as the most cost-effective means of keeping AWARE current with RSA case service regulations, reporting requirements, technology upgrades, and new features. Alliance’s overall strategy involves assigning a team of highly qualified analysts, developers, testers, documenters and support technicians to continually upgrade and maintain the software system.