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Management in Real-Time

Aware Consumer Portal

Aware Consumer Portal

The Aware Consumer Portal is an app that works with Aware VR and the Aware API to securely provide access to an agency’s Aware database.

Aware Consumer Portal Capabilities:

  • Increases counselor efficiency by improving communication with participants
  • Empowers participants with the ability to access and update their personal information
  • Enables participants to securely upload required documents, such as medical records
  • Allows potential participants to self-refer

Increase Efficiency with the Aware Consumer Portal

How It Works

Agencies use the Aware API to securely connect Aware to an online external-facing portal.

The Aware Consumer Portal is a groupware application designed to work with Aware VR and the Aware Application Programming Interface (API) to securely grant access to an agency’s Aware database. Agencies grant access to real-time Aware case management data for current participants. This means participants can view and edit their personal information, review case status, or communicate with their counselor.

Many agencies struggle to manage casework within time constraints. To do so requires updating participant data, communicating with participants, uploading files, and several other important tasks. Alliance wants to improve counselor efficiency so that agencies have more face-to-face time with clients.

I love working with Alliance because of the passion everyone here has for work we do and people we serve.

Alan Rhoten

Alliance should be proud of the system they built that has helped us show compliance and internal controls.

Associate Director, VR

Would you like to know more?

We provide solutions that make a measurable difference in the lives of service providers and the people they serve.

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