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Management in Real-Time

Aware Portals

Alliance offers the Aware Consumer and Vendor Portals which are designed with efficiency, communication, and empowerment at their core. By integrating these portals into your agency’s operations, you can significantly enhance the quality of services, reduce administrative burdens, and foster a more collaborative and efficient environment for both consumers and vendors. Embrace the future of vocational rehabilitation case management software with our portals and let your staff and partners focus on what they do best.

Empowering Consumers by Facilitating Seamless Communications and Service Delivery

Unlock the full potential of your agency with our revolutionary Aware Consumer Portal, designed to bridge the gap between consumers and counselors while optimizing operational efficiency. This cutting-edge platform addresses the common challenge of communication barriers by providing a seamless interface for consumers to access vital information and engage in meaningful interactions with agency staff.

Aware Consumer Portal Capabilities:

  • Streamlined Communication. Reduce the time counselors spend on routine phone calls or playing phone tag with our intuitive Conversations tool. This feature allows for effortless exchange of messages and documents, reducing the need for phone calls while enabling counselors to focus on providing quality counseling.
  • Compliance and Accessibility. The Resources page ensures your agency meets state and federal notification requirements with ease, while also empowering consumers by placing essential information at their fingertips.
  • Efficient Data Management. The Referral form integrates seamlessly with Aware, automatically populating the Referral Information datapage and saving valuable time for counselors. Agencies can adapt the information collected to meet their business needs, including collecting critical federal reporting data elements.
  • Real-Time Information. Access up-to-date demographic information provided directly from citizens through their Case Summary, directly linked with Aware via its secure API, ensuring accuracy and timeliness.
  • Enhanced Coordination. Facilitate better coordination of services with the ability to include various agency staff in conversations, improving the overall service delivery process.
  • Empowered Consumers. By providing clients with direct access to information and tools, our portal not only reduces their reliance on conventional contact but also fosters self-advocacy and essential digital skills.

Increase Efficiency with the Aware Consumer Portal

I love working with Alliance because of the passion everyone here has for work we do and people we serve.

Alan Rhoten

Alliance should be proud of the system they built that has helped us show compliance and internal controls.

Associate Director, VR

Would you like to know more?

We provide solutions that make a measurable difference in the lives of service providers and the people they serve.

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